Searching recalls…
Searching…
Home › Everything else › Giantex Giantex and Costway Portable Steam…
Product recall · CPSCMay 28, 2026Serious
Giantex Giantex and Costway Portable Steam Saunas
The notice says to stop using it — see below for what to do.
What’s wrong
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
Who to contact: Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
The product
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Details
- Units affected
- About 1,000
- Recall date
- May 28, 2026
- Made or distributed by
- Giantex Inc., of Ontario, California
- Injuries reported
- Yes
- What has been reported
- Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
BA7635US-BK
The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else