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Product recall · CPSCApril 1, 2008Serious
Gecko Alliance Electronic Spa Controls Used on Serenity Spas
The notice says to stop using it — see below for what to do.
What’s wrong
The hot tub's spa control can overheat, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Consumers should contact Gecko Alliance's Back-Pak support center to receive the free retrofit enclosure kit. The kit will be provided with a full set of instructions. Instructions also are available at www.back-pak.com. Consumers should not use their spa until after the retrofit enclosure kit is installed.
Who to contact: For additional information, contact the Back-Pak support team toll-free at (800) 784 3256 between 8 a.m. and 5 p.m. ET or visit www.back-pak.com
The product
This recall involves the Hydropool Serenity Series Spa hot tubs with serial numbers 01350XXXX through 03210XXXX. The serial numbers are printed on the right side of the spa control. The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it.
Details
- Units affected
- About 1,670
- Recall date
- April 1, 2008
- Brand
- Gecko Alliance of Quebec, Canada
- Injuries reported
- None reported
- What has been reported
- Gecko Alliance has received 28 reports of the spa control overheating, including one incident of damage to spa equipment. No injuries have been reported.
0202-205097
Hydropool dealers throughout Northeastern United States in Serenity brand spas from January 2002 through December 2004 for between $3,900 to $8,200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Gecko Alliance Recalls Electronic Spa Controls Used on Serenity Spas Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else