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Product recall · CPSCJuly 27, 2007Serious
Gamewell-FCI to Upgrade Software Used with Fire Alarm System Control Panels
Check whether yours is affected, then follow the instructions below.
What’s wrong
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Who to contact: For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com
The product
The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.
Details
- Units affected
- About 1,100
- Recall date
- July 27, 2007
- Brand
- Gamewell-FCI, of Northford, Conn.
- What has been reported
- Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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