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Home › Everything else › GAF Energy Timberline Solar Energy Shingles
Product recall · CPSCJuly 27, 2023Serious
GAF Energy Timberline Solar Energy Shingles
Check whether yours is affected, then follow the instructions below.
What’s wrong
The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.
Who to contact: GAF Energy toll-free at 888-838-5567 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.gaf.energy/important-safety-message/ or https://www.gaf.energy/ and click on "Recall" for more information.
The product
This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.
Details
- Units affected
- About 2,100
- Recall date
- July 27, 2023
- Brand
- GAF Energy LLC, of San Jose, California
- Injuries reported
- None reported
- What has been reported
- The firm has received one report of fire and five reports of thermal incidents resulting in property damage, including damage to the roof deck. No injuries have been reported.
GAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else