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Product recall · CPSCOctober 4, 2019Serious
fluidfreeride Mercane WideWheel Electric Scooters
The notice says to stop using it — see below for what to do.
What’s wrong
The brake caliper can fail causing the rider to lose control and suffer serious bodily harm, posing fall and injury hazards.
The Recall Registry rates this serious — Injuries have already been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the electric scooters and contact fluidfreeride for a free repair. fluidfreeride is contacting all known purchasers directly.
Who to contact: fluidfreeride toll-free at 855-949-0192 from 9 a.m. to 6 p.m. ET Monday through Friday, e-mail support@fluidfreeride.com or go to www.fluidfreeride.com and click on Recall at the top of the page for more information.
The product
This recall involves all Mercane WideWheel electric kick scooters. The foldable electric scooters are gray aluminum alloy and have four-inch-wide wheels. WideWheel and Mercane are printed on the scooter's platform. The recalled scooters have a single 500W motor with an 8.8Ah battery or dual 500W motors with a 13.2Ah battery.
Details
- Units affected
- About 1,800 (In addition, about 66 were sold in Canada)
- Recall date
- October 4, 2019
- Brand
- Leitmotif Services, d/b/a fluidfreeride, of Miami, Florida
- Injuries reported
- Yes
- What has been reported
- The firm has received 15 reports of brake failure and four reports of injuries including two bloody knees, lower back bruises and a sprained ankle.
Online at fluidfreeride.com, Amazon.com and ebay.com from October 2018 through September 2019 for between $1,000 and $1,200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “fluidfreeride Recalls Mercane WideWheel Electric Scooters Due to Fall and Injury Hazards (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles