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Fitbit Force Activity-Tracking Wristband
Check whether yours is affected, then follow the instructions below.
What’s wrong
Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should contact Fitbit for a full refund.
Who to contact: Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.
The product
This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Details
- Units affected
- About 1,000,000 in the U.S. and about 28,000 in Canada
- Recall date
- March 12, 2014
- Brand
- Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius, Fitbit Inc., of San Francisco
- What has been reported
- The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.
AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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