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Product recall · CPSCNovember 8, 2012Serious
Fireplaces and Inserts
The notice says to stop using it — see below for what to do.
What’s wrong
A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company to arrange a free repair.
Who to contact: Monessen Hearth Systems; toll-free at (877) 406-9180, from 8 a.m. to 5 p.m. ET Monday through Friday, or website www.mhsc.com and click on "Recall Notice: Signature Command Defect" for more information.
The product
This recall involves electronically controlled Majestic, Monessen and Vermont Castings direct-vent and B-vent gas fireplaces and inserts. Models included in the recall have serial numbers range from 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206, 11-P-032597 to 11-P-059389; and 12-P-000202 to 12-P-037583. The first two digits represent the year of manufacture, the letter represents the facility and the last six digits are sequential numbers, randomly selected. The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door.
Details
- Units affected
- About 15,000
- Recall date
- November 8, 2012
- Brand
- Monessen Hearth Systems Co., of Paris, Ky.
- Injuries reported
- None reported
Hearth dealers and distributors nationwide between October 2011 and October 2012 for between $1,030 and $8,160.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else