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Home › Cars & vehicles › Exmark Quest ZRT Riding Mowers Due to Loss of…
Product recall · CPSCMay 15, 2014Serious
Exmark Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
The Recall Registry rates this serious — Injuries have already been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Who to contact: Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service and Support, then on Safety Resources at the bottom of the page for more information.
The product
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches
Details
- Units affected
- About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
- Recall date
- May 15, 2014
- Made or distributed by
- Exmark Manufacturing Co. Inc., of Beatrice, Neb.
- Injuries reported
- Yes
- What has been reported
- There have been nine incidents with the riding mowers, including one back injury.
Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles