Searching recalls…
Searching…
Home › Cars & vehicles › Excel Industries BigDog and Hustler Mowers
Product recall · CPSCMarch 27, 2014Serious
Excel Industries BigDog and Hustler Mowers
The notice says to stop using it — see below for what to do.
What’s wrong
The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.
The Recall Registry rates this serious — The agency says to stop using it immediately.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Who to contact: Excel Industries, Inc. collect at (316) 327-1345 between 8 a.m. and 5 p.m. CT Monday through Friday or online at www.bigdogmowers.com and www.hustlerturf.com click Product Recall at the bottom of the home page for more information.
The product
This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.
Details
- Units affected
- About 3,700
- Recall date
- March 27, 2014
- Brand
- Excel Industries, Inc., Hesston, Kan.
- Injuries reported
- None reported
- What has been reported
- No injuries have been reported
BigDog and Hustler dealers nationwide from August 2013 to January 2014 for about $4,600 to $8,050.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles