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Home › Strollers & carriers › Ergobaby METROUS Strollers
Product recall · CPSCMay 26, 2021Serious
Ergobaby METROUS Strollers
The notice says to stop using it — see below for what to do.
What’s wrong
The button on some buckles that release the harness can break and detach when pressed by the user while the child is in the stroller, making it difficult to release, and posing a choking hazard to young children.
The Recall Registry rates this serious — Choking hazard from small parts.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle.
Who to contact: Ergobaby toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, email at Support@Ergobaby.com, or online at www.ergobaby.com and click on "Safety Notifications" at the bottom of the page for more information.
The product
This recall involves the Ergobaby METROUS1, METROUS2, or METROUS4 Compact City Strollers. The strollers come with a harness that has a black release button in the middle of the buckle. The model name is located on the inside of the frame, above the right-side rear wheel. The strollers have a black, gray, or teal blue canopy and Ergo Baby printed on the front bottom of the stroller.
Details
- Units affected
- About 2,800
- Recall date
- May 26, 2021
- Brand
- The Ergobaby Carrier Inc., of Los Angeles, Calif.
- Injuries reported
- None reported
- What has been reported
- The firm has received 15 consumer reports of the button on the buckle that releases the harness breaking and detaching when pressed by the user, making it difficult to release the buckle. No injuries have been reported.
Online at ErgoBaby.com, AlbeeBaby.com and Amazon.com from July 2018 through September 2019 for about $300.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Ergobaby Recalls METROUS Strollers Due to Choking Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Strollers & carriers