Searching recalls…
Searching…
Home › Everything else › Epson Power Adapters Sold with Epson Scanners
Product recall · CPSCMay 1, 2020Serious
Epson Power Adapters Sold with Epson Scanners
The notice says to stop using it — see below for what to do.
What’s wrong
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Who to contact: Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
The product
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
Details
- Units affected
- About 314,000 (In addition, 25,000 in Canada)
- Recall date
- May 1, 2020
- Brand
- Epson America Inc., of Long Beach, Calif.
- Injuries reported
- None reported
- What has been reported
- Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else