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Product recall · CPSCJuly 27, 2016Serious

Emson UComfy Heat Wraps

The notice says to stop using it — see below for what to do.

What’s wrong

The heat wrap can overheat, posing a burn hazard.

The Recall Registry rates this seriousFire or burn risk.

What it looks like

Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.

UComfy Neck and Shoulder Heat Wrap
UComfy Neck and Shoulder Heat Wrap

Recall image provided by CPSC

UComfy label on heat wrap
Where to look: UComfy label on heat wrap
UComfy heat wrap plug
UComfy heat wrap plug

What to do

Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.

Who to contact: Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.

The product

This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.

Details

Units affected
About 10,000
Recall date
July 27, 2016
Brand
E. Mishan & Sons, Inc. (Emson), of New York
Injuries reported
Yes
What has been reported
Emson has received 16 reports of the heat wraps overheating, including three reports of burns.
Model, lot or SKU numbers
9700FE9699FE
Sold at

HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.

The official notice

This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.

Their exact wording: Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)

Read it on CPSC

Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.

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