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Home › Everything else › Elmo USA Corp. Visual Presenters
Product recall · CPSCNovember 21, 2007Serious
Elmo USA Corp. Visual Presenters
The notice says to stop using it — see below for what to do.
What’s wrong
Improperly installed fluorescent top lights in the presenter can overheat, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled visual presenters immediately and contact Elmo USA for all models except Epson. All Epson owners should contact Epson. Consumers with recalled units will receive a free inspection and repair.
Who to contact: For additional information, contact Elmo USA at (877) 275-3566 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.elmousa.com. Epson customers should contact Epson at (800) 444-1498 between 7 a.m. and 5 p.m. PT Monday through Friday or visit the firm's website at www.epson.com
The product
Visual presenters capture images to LCD panels, LCD projectors and TV monitors. The recall includes presenters sold under the ELMO, Epson, Doar Communications, Vtel and Tandberg brand names. The presenters were manufactured between December 1993 and December 2003. The manufacturer information is located on the side, rear and bottom of the main body of the following ELMO model numbers, EV-500AF, EV-400AF, EV-6000AF, EV-8000AF, HV-5000XG, HV-7000SX, HV-8000SX, EV-4400AF, HV-5100XG and Epson model ELPDC02.
Details
- Units affected
- About 54,000
- Recall date
- November 21, 2007
- Brand
- ELMO Co. Ltd., of Japan
- Made or distributed by
- ELMO USA Corp. of Plainview, NY
- Injuries reported
- None reported
ELPDC02
Elmo dealers, office supply stores and other retailers nationwide from December 1993 to June 2006 for between $2,600 and $9,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Elmo USA Corp. Recalls Visual Presenters Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else