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Home › Cars & vehicles › ElliptiGO Arc Model Stand-Up Bicycles
Product recall · CPSCOctober 6, 2021Serious
ElliptiGO Arc Model Stand-Up Bicycles
The notice says to stop using it — see below for what to do.
What’s wrong
The bicycle frame can break while riding, posing fall and injury hazards to the user.
The Recall Registry rates this serious — Injuries have already been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
Who to contact: ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information.
The product
This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components.
Details
- Units affected
- About 3,800 (In addition, about 31 were sold in Canada)
- Recall date
- October 6, 2021
- Brand
- ElliptiGO Inc., of Solana Beach, Calif.
- Injuries reported
- Yes
- What has been reported
- ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.
Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles