Searching recalls…
Searching…
Home › Everything else › Elevate Outdoor Collective Backcountry Access…
Product recall · CPSCJune 2, 2022Serious
Elevate Outdoor Collective Backcountry Access Avalanche Transceivers
The notice says to stop using it — see below for what to do.
What’s wrong
The toggle switch can separate from the transceiver, and prevent the transceiver from switching to search mode, making it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death if a skier is buried under snow.
The Recall Registry rates this serious — The agency describes a risk of serious injury or death.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver.
Who to contact: Backcountry Access at 800-670-8735 from 7 a.m. to 5 p.m. PT Monday through Friday email at bcatracker4@backcountryaccess.com or online at www.backcountryaccess.com/en-us/support/t4-update-form or at www.backcountryaccess.com and click on "BCA TRACKER4 SAFETY RECALL NOTICE" at the bottom of the page to determine if theTracker4 transceiver is part of this recall and for more information.
The product
This recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black. The transceiver has a digital screen on the front and is about five inches long and three inches wide. "BCA" and the model name "Tracker4" are printed on the front of the unit. The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery. Only the transceivers with serial numbers beginning with 21H05 or 21H06 are affected by this recall.
Details
- Units affected
- About 9,000 (In addition, about 450 were sold in Canada)
- Recall date
- June 2, 2022
- Brand
- Backcountry Access, Inc.
- Made or distributed by
- K2 Sports LLC d/b/a Elevate Outdoor Collective, of Seattle, Wash
- Injuries reported
- None reported
- What has been reported
- Elevate Outdoor Collective has received 14 reports of broken toggle switches. No injuries have been reported.
Tracker4
REI, Evo, Cripple Creek Backcountry and other specialty stores nationwide and online at amazon.com, backcountry.com, snowbigdeal.com, jagaloon.com and specialty websites from July 2021 through February 2022 for about $390.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Elevate Outdoor Collective Recalls Backcountry Access Avalanche Transceivers Due to Risk of Loss of Emergency Communications”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else