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Home › Everything else › Electrolux Group Frigidaire Gas Cooktops
Product recall · CPSCAugust 31, 2023Serious
Electrolux Group Frigidaire Gas Cooktops
The notice says to stop using it — see below for what to do.
What’s wrong
Plastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled cooktops, check for plastic control knobs with a black shaft and contact Electrolux Group for a free set of replacement knobs. Consumers can continue to use knobs with a chrome-colored shaft. The firm is contacting known purchasers directly.
Who to contact: Online at www.Cooktopknobrecall.com or online at www.Frigidaire.com and click "Recall Information" under the "Owner Support" tab at the top of the homepage or under Customer Service at the bottom of the homepage for more information or by phone at 800-314-3998 Monday through Friday from 8:30 a.m. to 8 p.m. ET or via email at cooktopknobrecall@electrolux.com.
The product
This recall involves all Frigidaire Stainless-Steel 30-inch 4 Burner Gas Cooktops (model FFGC3026SS) and Frigidaire Stainless-Steel 36-inch 5 Burner Gas Cooktops (model FFGC3626SS) with control knobs with black shafts. The model number and serial number are located on a label on the underside of the unit. The cooktops have "FRIGIDAIRE" on the front, lower left corner. The following serial numbers are included in this recall: Model Numbers Serial Numbers FFGC3026SS 1F00590006 through 1F11090155 3F53705075 through 3F01309052 FFGC3626SS 1F00590020 through 1F10390342 3F53703455 through 3F00806110 To determine whether their cooktop is included in the recall, consumers should visit www.cooktopknobrecall.com and input the model and serial number.
Details
- Units affected
- About 215
- Recall date
- August 31, 2023
- Brand
- Electrolux Home Products Inc., of Charlotte, North Carolina
- Injuries reported
- Yes
- What has been reported
- Electrolux has received 63 reports of the control knobs cracking or breaking, including one minor injury from a gas leak and one report of fire.
FFGC3026SSFFGC3626SS
Lowe's, The Home Depot, and other independent appliance stores nationwide from March 2016 through April 2022 for about $1,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else