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Product recall · CPSCApril 21, 2022Serious
Eagle Industrial Group SafeRacks/Monsterrax Overhead Garage Storage Racks
Check whether yours is affected, then follow the instructions below.
What’s wrong
The hex bolts in the overhead garage storage racks can be defective, causing the rack to collapse from the ceiling, posing an impact injury hazard.
The Recall Registry rates this serious — Injuries have already been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers with the recalled Overhead Garage Storage Racks should immediately unload all items from the racks and contact SafeRacks/Monsterrax to receive free replacement bolts. SafeRacks/Monsterrax has contacted all known purchasers of the Overhead Garage Storage Racks to provide free replacement bolts.
Who to contact: SafeRacks toll-free at 877-927-2168 from 9 a.m. to 5 p.m. PT., Monday through Friday, or by email at consumersupport@saferacks.com or online at https://www.saferacks.com and click on the button near the bottom, in the center that is labeled "Recalls" or www.monsterrax.com and click on the button near the bottom right that is labeled "Recalls" or click on https://ww.saferacks.com/recalls or https://www.monsterrax.com/recalls for more information.
The product
This recall involves SafeRacks/Monsterrax Overhead Garage Storage Racks. The industrial-strength steel racks, which attach to the ceiling and are height-adjustable, come in seven sizes including: 4 ft. by 4 ft., 4 ft. by 8 ft., 2 ft. by 6 ft., 3 ft. by 6 ft., 4 ft. by 6 ft., 3 ft. by 8 ft., and 2 ft. by 8 ft. The storage racks also were sold in two colors, hammertone (gray) or white.
Details
- Units affected
- About 12,800
- Recall date
- April 21, 2022
- Brand
- Eagle Industrial Group Inc., of Rancho Santa Margarita, California
- Injuries reported
- Yes
- What has been reported
- SafeRacks/Monsterrax has received 55 reports of the racks falling, including one report of an injury where the corners of a ceiling mounted rack fell and bruised and cut a consumer's face.
Online at Costco.com, amazon.com, saferacks.com, monsterrax.com and other websites from September 2021 through December 2021 for about $140.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Eagle Industrial Group Recalls SafeRacks/Monsterrax Overhead Garage Storage Racks Due to Impact Injury Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else