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Home › Everything else › DYMO Power Adapters Sold with DYMO Printers
Product recall · CPSCOctober 30, 2008Serious
DYMO Power Adapters Sold with DYMO Printers
Check whether yours is affected, then follow the instructions below.
What’s wrong
The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.
Who to contact: For additional information, contact DYMO toll-free at (888) 658-3904 between 9 a.m. and 8 p.m. ET or visit the firm's Web site at www.dymo.com or http://global.dymo.com/poweradapter
The product
This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.
Details
- Units affected
- 17000
- Recall date
- October 30, 2008
- Brand
- DYMO, of Stamford, Conn.
- Injuries reported
- None reported
- What has been reported
- DYMO has received 11 reports of printers overheating and emitting smoke and/or a burnt smell. No injuries have been reported.
Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “DYMO Recalls Power Adapters Sold with DYMO Printers Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else