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Product recall · CPSCJanuary 22, 2007Serious
DS Waters of America Inc. Water Coolers for Fire Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
A water leak inside the water cooler can create an electrical arc, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled water coolers, unplug them and call DS Waters for a replacement water cooler at no additional cost.
Who to contact: For more information, call DS Waters at (800) 480-1434 anytime, or visit the firm's Web site at www.water.com/ContactRecall
The product
The recall involves the Contact Hot and Cold Water Coolers with serial numbers beginning with the letter "J" and followed by nine digits. The serial number is located on the lower right-hand side of the serial plate. The model name - "Contact" - is written on the right-hand side of the serial plate.
Details
- Units affected
- About 8,700
- Recall date
- January 22, 2007
- Made or distributed by
- DS Waters of America Inc., of Atlanta, Ga.
- Injuries reported
- None reported
- What has been reported
- DS Waters has received 20 reports of the water cooler making either a crackling noise or catching on fire, including five reports of property damage. No injuries have been reported.
DS Waters distributed the recalled Contact Hot and Cold Water Coolers through direct sales nationwide from April 2004 to August 2006 for about $220.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “DS Waters of America Inc. Recalls Water Coolers for Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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