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Home › Cars & vehicles › DR Power Equipment DR Power Chipper Shredders
Product recall · CPSCSeptember 21, 2023Serious
DR Power Equipment DR Power Chipper Shredders
The notice says to stop using it — see below for what to do.
What’s wrong
Pieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping.
Who to contact: DR Power at 800-550-4845 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at http://lvtbrc.com/ or www.drpower.com and click on "Product Recalls" at the bottom of the page for more information.
The product
This recall involves DR Power Equipment Chipper Shredders with model numbers CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN, CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN and CS43030DMNR. For model numbers beginning CS3, the model number is on the side of the unit. For model numbers beginning CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle. The chippers were sold in orange and black with a funnel at the top to shred brush.
Details
- Units affected
- About 5,900 (In addition, about 90 were sold in Canada)
- Recall date
- September 21, 2023
- Brand
- Generac Power Systems Inc., of Waukesha, Wisconsin
- Made or distributed by
- DR Power Equipment, of South Burlington, Vermont
- Injuries reported
- Yes
- What has been reported
- The firm has received 79 reports of parts coming loose inside the housing of the chipper shredder or pieces of metal ejecting, including two reports of injuries. The firm has received three reports of hoppers unexpectedly detaching from the chipper shredder, including one minor abrasion injury.
CS35050BEN
Authorized DR Power Equipment dealers nationwide and online at drpower.com. Model numbers beginning with CS3 were sold September 2019 through August 2023 for between $3,000 and $3,800. Model numbers beginning with CS4 were sold August 2022 through July 2023 for between $945 and $1,500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “DR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles