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Product recall · CPSCMarch 1, 2018Serious
Double Insight Multicookers
The notice says to stop using it — see below for what to do.
What’s wrong
A manufacturer defect can cause the multicooker to overheat and melt on the underside, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled multicookers, unplug the unit and return it to Walmart to receive a free replacement.
Who to contact: Double Insight toll-free at 888-891-1473 from 8:30 a.m. to 10 p.m. ET Monday through Friday and from 10 a.m. to 6 p.m. ET Saturday and Sunday or online at www.instantpot.com and click on “Product Recall” or visit www.gemmulticooker.com for more information.
The product
This recall involves Gem 65 8-in-1 model multicookers, a multifunctional, programmable cooking appliance, which includes the functions of roasting, baking, stewing, slow cooking, rice cooking, searing/sautéing, steaming and food warming. Instant Pot is printed on the front of the multicookers. Gem 65 8-in-1 and a batchcode of 1728, 1730, 1731, 1734 or 1746 are printed on the rating label on the underside of the product.
Details
- Units affected
- About 104,000
- Recall date
- March 1, 2018
- Brand
- Foshan Linshine Technology Co., Guangdong, China, Double Insight Inc., of Canada
- Injuries reported
- None reported
- What has been reported
- Double Insight has received 107 reports of overheating, five resulting in minor property damage. No injuries have been reported.
Walmart stores nationwide and online at www.walmart.com from August 2017 through January 2018 for about $80.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Double Insight Recalls Multicookers Due to Fire Hazard; Sold Exclusively at Walmart”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else