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Product recall · CPSCApril 1, 2021Worth checking
doTERRA 1.3 Million Bottles of Deep Blue, PastTense, and Deep Blue Touch Essential Oils
Check whether yours is affected, then follow the instructions below.
What’s wrong
The products contain the substance methyl salicylate, which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child resistant, posing a risk of poisoning if the contents are applied to the skin or swallowed by young children.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately store the products in a safe location out of reach of children and contact doTERRA for a free replacement product of similar value. doTERRA is contacting all known purchasers directly.
Who to contact: doTERRA at 800-411-8151 Monday through Friday from 8 a.m. to 8 p.m. MT and from 9 a.m. to 2 p.m. MT on Saturdays, live chat Monday through Friday from 8 a.m. to 10 p.m. MT and from 9 a.m. to 2 p.m. MT on Saturdays, email at cpscrecall@doterranotices.com, or online at www.doterra.com and click on "Recall - Important Safety Information" or www.doterranotices.com for more information.
The product
This recall involves doTERRA Deep Blue, PastTense and Deep Blue Touch Essential Oils in 10 mL glass bottles with rollerball applicator and black cap. The product name, volume amount, SKU, and doTERRA logo are printed on the product labels. The following lot number can be found on the bottom of the bottle: Name Size Lot Number SKU Deep Blue 10 ml 183055, 183232, 190882, 191362, 191484, 192563, 192694, 200853, 202203, 202412, 201622, 202262 60200144 PastTense 10 ml 182621, 190072, 190452, 190512, 190573, 190642, 190662, 190702, 190801, 190921, 191232, 191404, 193451, 200242, 200422, 200932, 201292, 201351, 201392, 201401, 201471, 201481, 201493, 201541, 201551, 201571, 201603, 201673, 201744, 201754, 201822, 201971, 202043 31350001 Deep Blue Touch 10 ml 183094, 190802, 192314, 192666, 193222, 201141, 201923 60200145
Details
- Units affected
- About 1.3 million
- Recall date
- April 1, 2021
- Brand
- doTERRA International LLC, of Pleasant Grove, Utah
- Injuries reported
- None reported
- What has been reported
- No incidents or injuries have been reported.
Online at doTERRA.com from September 2018 through September 2020 for between $26 and $79.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “doTERRA Recalls 1.3 Million Bottles of Deep Blue, PastTense, and Deep Blue Touch Essential Oils Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cleaning & chemicals