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Product recall · CPSCMarch 19, 2009Serious
Desktop Computers
The notice says to stop using it — see below for what to do.
What’s wrong
The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.
Who to contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com
The product
This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.
Details
- Units affected
- About 215
- Recall date
- March 19, 2009
- Brand
- Acer America Corp., of San Jose, Calif.
- Injuries reported
- None reported
- What has been reported
- Acer has received two reports of computers short circuiting, resulting in melted internal components and external casing. Neither incident occurred in the U.S. No injuries have been reported.
ASG7200
Computer and electronic stores nationwide from May 2008 through December 2008 for between $2,000 and $6,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Desktop Computers Recalled By Acer America Corp. Due to Overheating, Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else