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Home › Everything else › Definitive Technology SuperCube 2000 Subwoofers
Product recall · CPSCMarch 28, 2013Worth checking
Definitive Technology SuperCube 2000 Subwoofers
The notice says to stop using it — see below for what to do.
What’s wrong
An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.
Who to contact: Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.
The product
This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.
Details
- Units affected
- About 900
- Recall date
- March 28, 2013
- Brand
- DEI Sales Inc., dba Definitive Technology, of Vista, Calif.
- What has been reported
- The firm has received two reports of consumers who were shocked while handling the unit.
0912HB
Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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