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Product recall · CPSCJuly 17, 2025Serious

Deale International CasaClean Handheld Steamers

The notice says to stop using it — see below for what to do.

What’s wrong

The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.

The Recall Registry rates this serious — Fire or burn risk.

What it looks like

Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.

Recalled Model DF-958 CasaClean Handheld Steamer in White/Gray
Recalled Model DF-958 CasaClean Handheld Steamer in White/Gray

Recall image provided by CPSC

Recalled Model DF-958 CasaClean Handheld Steamer in Blue/Gray
Recalled Model DF-958 CasaClean Handheld Steamer in Blue/Gray

What to do

Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.

Who to contact: Deale International toll-free at 877-880-6137 from 9 a.m. to 5 p.m. ET, by email at casacleanrecall@thedeale.com, or online at www.thedeale.com/pages/casaclean-safety-recall or www.thedeale.com and click on "RECALL INFORMATION" at the top of the page for more information.

The product

This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine.

Details

Units affected
About 23,000
Recall date
July 17, 2025
Brand
Deale International LLC, of Fort Lauderdale, Florida
Injuries reported
Yes
What has been reported
Deale has received 26 reports of the recalled steamers leaking water or steam, including 13 consumers receiving burns.
Model, lot or SKU numbers
DF-958
Sold at

HSN from November 2024 through April 2025 for about $40.

The official notice

This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.

Their exact wording: “Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN”

Read it on CPSC →

Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.

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