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Product recall · CPSCJuly 25, 2019Highest risk
Cycling Sports Group Cannondale CAADX Cyclocross Bicycles
The notice says to stop using it — see below for what to do.
What’s wrong
The fork can break, posing a fall hazard with the risk of death and serious injury.
The Recall Registry rates this highest risk — Deaths have been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled bicycle and take it to the nearest authorized Cannondale dealer for a free repair. Cannondale dealers will replace, free of cost, the bicycle's fork with a full carbon fiber replacement fork.
Who to contact: Local Cannondale authorized dealer or Cycling Sports Group at 844-370-1536 from 9 a.m. to 6 p.m. ET Monday through Friday, by email at custserve@cyclingsportsgroup.com or online at www.cannondale.com and click on Recalls & Notices at the top of the page.
The product
This recall involves model year 2013 through 2016 Cannondale CAADX Cyclocross bicycles equipped with disc brakes. Cyclocross racing combines both off-road and on-road cycling. The bicycles were sold in a variety of colors and configurations. Consumers should inspect their bicycle to determine if it is affected by this recall by confirming: (1) The bicycle has a prominent CAADX marking on the top tube or other location. (2) The bicycle has disc brakes. (3) The inside of the fork leg has a large "ULTRAX" marking. (4) The cable running to the front disc brake is outside of the fork, as opposed to inside the fork. For assistance determining if a bicycle is affected, consumers should bring it to a Cannondale authorized dealer.
Details
- Units affected
- About 9,700 (in addition, about 1,900 were sold in Canada)
- Recall date
- July 25, 2019
- Brand
- Cycling Sports Group Inc., of Wilton, Conn.
- Injuries reported
- Yes
- What has been reported
- Cycling Sports Group has received reports of 11 incidents worldwide of the bicycle's fork breaking, including five in the United States. Seven of these incidents resulted in serious injuries, including concussions and a spinal injury, and there was one fatality.
Authorized Cannondale dealers nationwide from August 2012 through August 2017 for between $1,000 and $2,220.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Cycling Sports Group Recalls Cannondale CAADX Cyclocross Bicycles Due to Fall and Serious Injury Hazard; One Fatality Reported”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles