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Product recall · CPSCApril 12, 2017Worth checking
Customatic Beds Adjustable Beds Due to Electric Shock Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Who to contact: Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.
The product
This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004
Details
- Units affected
- About 50,000
- Recall date
- April 12, 2017
- Brand
- PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
- Injuries reported
- None reported
RI-AB52-A18-WWM-L-U-H-CCB
Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings