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Home › Furniture & furnishings › Countertop Water Dispensers
Product recall · CPSCAugust 28, 2008Serious
Countertop Water Dispensers
The notice says to stop using it — see below for what to do.
What’s wrong
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
Who to contact: For additional information, contact Greenway Home Products toll-free at (866) 279-0088 between 9 a.m. and 4 p.m. ET Monday through Friday, or visit the firm's Web site at www.greenwayhp.com
The product
The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base. Model Serial Number File Number Greenway GWD2630W Starts with 0606 through 0711 218326 Polar PWD2635W Vitapur VWD2636W Vitapur VWD2636BLK Vitapur VWD2636RED Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.
Details
- Units affected
- About 44,000
- Recall date
- August 28, 2008
- Brand
- Greenway Home Products, of Northwood, Ohio
- Injuries reported
- None reported
- What has been reported
- Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.
Discount retailers nationwide from June 2006 to November 2007 for between $70 and $80.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings