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Home › Everything else › CocoaVia Brand Frothers
Product recall · CPSCNovember 24, 2015Serious
CocoaVia Brand Frothers
The notice says to stop using it — see below for what to do.
What’s wrong
The spring on the end of the frothers can detach from the metal wand, posing ingestion and choking hazards.
The Recall Registry rates this serious — Choking hazard from small parts.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.
Who to contact: Mars Symbioscience toll-free at 877-842-0802 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.cocoavia.com and click on the "Safety Recall Notice" at the bottom of the page for more information.
The product
This recall involves CocoaVia brand brown frothers used to froth beverages, including coffee and milk. The spring on the end of the wand spins to froth the drink. The frothers were distributed free at promotional events. The frothers are brown, "CocoaVia" is printed on the side in white lettering and they measure about eight inches long. This recall only involves CocoaVia brand frothers that are brown in color.
Details
- Units affected
- About 5,000
- Recall date
- November 24, 2015
- Made or distributed by
- Mars Symbioscience, of Germantown, Md.
- Injuries reported
- None reported
- What has been reported
- Mars Symbioscience has received two reports of the spring on the end of the frothers detaching from the metal wand. No injuries have been reported.
Given away free at promotional events at King Soopers supermarket in Colorado in September 2015.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “CocoaVia Brand Frothers Recalled by Mars Symbioscience Due to Choking Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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