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Home › Everything else › Carrier and Bryant Recall Heat Pumps
Product recall · CPSCMay 11, 2017Serious
Carrier and Bryant Recall Heat Pumps
Check whether yours is affected, then follow the instructions below.
What’s wrong
The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized Carrier or Bryant technicians.
Who to contact: Carrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com or www.bryant.com and click on "Product Safety Recall" for more information.
The product
This recall involves 2, 3, 4, and 5 ton size heat pump units sold under the Carrier Greenspeed and Bryant Evolution Extreme brand names. The units are used for cooling and heating homes. The Carrier Greenspeed model numbers are: 25VNA024, 25VNA036, 25VNA048, and 25VNA060. The Bryant Evolution Extreme model numbers are: 280ANV024, 280ANV036, 280ANV048, and 280ANV060. The model number can be found on the unit nameplate (or rating plate) located on one side of the unit's exterior. On the Bryant unit, there is a label on top of the unit that reads "Bryant Evolution System."
Details
- Units affected
- About 23,300 (In addition about 2,000 sold in Canada)
- Recall date
- May 11, 2017
- Brand
- Carrier Corporation, of Jupiter, Fla.
- Injuries reported
- None reported
- What has been reported
- Carrier has received 41 reports of the heat pumps overheating. No injuries, fires or property damage have been reported.
Sears stores and HVAC dealers nationwide from June 2011 through August 2016 for between $12,000 and $18,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Carrier and Bryant Recall Heat Pumps Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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