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Product recall · CPSCMarch 6, 2014Worth checking
Canon to Repair PowerShot SX50 HS Digital Cameras
The notice says to stop using it — see below for what to do.
What’s wrong
A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.
Who to contact: Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.
The product
The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.
Details
- Units affected
- About 14,000
- Recall date
- March 6, 2014
- Brand
- Miyazaki Daishin Canon Inc., of Miyazaki, Japan, Nagasaki Canon Inc., of Nagasaki, Japan, Canon U.S.A. Inc., of Melville, New York
- What has been reported
- Canon has received one report of itching and two reports of eye redness and pain.
Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Canon Recalls to Repair PowerShot SX50 HS Digital Cameras”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cleaning & chemicals