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Home › Strollers & carriers › Bugaboo Strollers
Product recall · CPSCJanuary 15, 2013Serious
Bugaboo Strollers
Check whether yours is affected, then follow the instructions below.
What’s wrong
A button on the stroller's carrycot/seat carry handle can become disengaged and cause the handle to detach, posing fall and choking hazards to young children.
The Recall Registry rates this serious — Choking hazard from small parts.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle.
Who to contact: Bugaboo International; at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on "Important Quality Initiative" for more information. Consumers can email the firm at serviceus@bugaboo.com.
The product
This recall involves the carry handles on Bugaboo Cameleon and Bugaboo Donkey model strollers with detachable carrycots/seats. The strollers were sold with a base, sun canopy and other accessories in various colors. A fabric tag on the side of the sun canopy has Bugaboo and the model name. Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller's chassis, located under the carrycot/seat. Bugaboo Cameleon Serial Number 04011090900001 to 04031101009999 Serial Number 08011090900001 to 08021100800386 Serial Number 140100093600531 to 140103123350418 Bugaboo Donkey Serial Number 170101105300001 to 170104130900500
Details
- Units affected
- About 46,300 in the U.S. and 4,440 in Canada
- Recall date
- January 15, 2013
- Brand
- Bugaboo International B.V., of Amsterdam, The Netherlands, Bugaboo Americas, of El Segundo, Calif.
- Injuries reported
- None reported
- What has been reported
- Bugaboo has received 58 reports of carry handles detaching. No injuries have been reported.
Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us and other baby product stores nationwide, online at Bugaboo.com and other online retailers. The Bugaboo Cameleon was sold between September 2009 and June 2012 for about $980. The Bugaboo Donkey was sold from January 2011 through December 2012 for between $1,200 and $1,600.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Bugaboo Recalls Strollers Due to Fall and Choking Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Strollers & carriers