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Home › Nursery furniture › Bugaboo North America Giraffe High Chairs
Product recall · CPSCJune 12, 2025Serious
Bugaboo North America Giraffe High Chairs
The notice says to stop using it — see below for what to do.
What’s wrong
The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.
The Recall Registry rates this serious — The agency describes a risk of serious injury or death.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product's legs. Bugaboo is contacting all known purchasers directly.
Who to contact: Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday, by email at service.us@bugaboo.com, or online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or www.bugaboo.com and click on "Product Recalls" at the bottom of the page for more information.
The product
This recall involves Bugaboo Giraffe highchairs. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long. The highchairs were sold in blue, black, natural wood/white, warm wood/gray and white with the item codes listed below. The item codes are located on the bottom of the seat. Color Item Code Blue 200008005 Black 200008004 Neutral Wood/White 200008002 Warm Wood/Gray 200008003 White 200008001
Details
- Units affected
- About 18,280 (In addition, about 2,325 were sold in Canada)
- Recall date
- June 12, 2025
- Brand
- Bugaboo North America Inc., of New York
- Injuries reported
- Yes
- What has been reported
- The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries.
Nordstrom and other specialty stores nationwide and online at www.bugaboo.com and www.Amazon.com from May 2023 through April 2025 for about $380.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Nursery furniture