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Product recall · CPSCJune 13, 2024Serious
Bambu Lab A1 3D Printers Due to Electric Shock and Fire Hazards
The notice says to stop using it — see below for what to do.
What’s wrong
When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.
Who to contact: Bambu Lab by email at a1recall@bambulab.com, or online at https://bambulab.com/en-us/support/A1recall or at https://bambulab.com/en-us and click on "A1 Recall" at the top of page for more information.
The product
This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover.
Details
- Units affected
- About 12,800
- Recall date
- June 13, 2024
- Brand
- Bambu Lab USA Inc., of Austin, Texas
- Injuries reported
- None reported
- What has been reported
- The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported.
Micro Center stores nationwide and online at us.store.bambulab.com from December 2023 through January 2024 for between $400 and $560.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else