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Product recall · CPSCApril 14, 2021Serious
Audio-Technica Charging Cases Sold with Wireless Headphones
The notice says to stop using it — see below for what to do.
What’s wrong
The portable charging cases can overheat, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the charging cases and contact Audio-Technica for instructions on returning the charging cases for a free replacement charging case. Audio-Technica will provide consumers with a prepaid return shipping label and will send consumers a replacement charging case upon receipt of the returned case.
Who to contact: Audio-Technica at 800-518-2520 from 12 p.m. to 7 p.m. ET Monday through Friday, by email at recall@atus.com or online at audio-technica.com and click on "Recall" for more information.
The product
This recall involves the charging cases sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW. The charging cases are made of plastic and were sold in black, blue, white and red colors. All colors of the charging cases will be replaced. The model number is printed on the rear of the charging case.
Details
- Units affected
- About 7,450
- Recall date
- April 14, 2021
- Brand
- Audio-Technica U.S. Inc., of Stow, Ohio
- Injuries reported
- None reported
- What has been reported
- The firm has received four reports of incidents of the charging cases overheating, all outside of the United States. These incidents resulted in damage to the charging cases and to the surfaces on which charging occurred. No injuries have been reported.
ATH-CK3TW
American Musical Supply, Inmotion Entertainment Group, Micro Electronics, Music and Arts Center stores and other retailers nationwide and online at Amazon.com and audio-technica.com from December 2019 through February 2021 for between $100 and $120.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Audio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else