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Product recall · CPSCMarch 23, 2010Serious
Audio Receivers
The notice says to stop using it — see below for what to do.
What’s wrong
A failure in the receiver's internal components can cause connected loudspeakers to overheat and cause a fire, posing a fire hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled receivers and contact Niles for a free repair kit. The repair kit includes a software update for the receivers. Niles is directly contacting consumers who purchased the recalled receivers.
Who to contact: For more information, contact Niles at (800) 667-3991 between 9 a.m. and 6 p.m. ET Monday through Friday, visit the firm's Web site at www.nilesaudio.com/ZR6Info, email the firm at ZR6Info@nilesaudio.com, or write to Niles Audio Corp., Attention: ZR-6 Recall, 12331 SW 130 Street, Miami, Fla. 33186
The product
This recall involves Niles® ZR-6 MultiZone Receivers. The receivers are black with a blue LCD display on the right side and the Niles logo in white on the front center. The receivers measure 17 inches wide x 3.5 inches high x 15 inches deep. The model number ZR-6 is located on the lower left side of the front panel of the receivers.
Details
- Units affected
- About 3,800
- Recall date
- March 23, 2010
- Made or distributed by
- Niles Audio Corp., of Miami, Fla.
- Injuries reported
- None reported
- What has been reported
- The firm has received reports of three incidents of connected loudspeakers overheating. No injuries have been reported.
ZR-6
Audio/video/home theater custom installation professionals nationwide from July 2008 through November 2009 for about $2,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Audio Receivers Recalled by Niles Audio Corp. Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else