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Home › Everything else › Atrium SafeHarbor Windows
Product recall · CPSCDecember 6, 2016Serious
Atrium SafeHarbor Windows
Check whether yours is affected, then follow the instructions below.
What’s wrong
The glass can separate from the frame during hurricane conditions, posing an impact injury hazard.
The Recall Registry rates this serious — Parts can come loose.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair.
Who to contact: Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at 65impactproducts@atriumwindows.com or online at www.atriumwindows.com and click on "Safety Alert" for more information.
The product
This recall involves SafeHarbor Series 65 and 265 vinyl impact windows that are custom manufactured and installed by contractors to meet building specifications and vary in size and shape. The windows are installed with a removable label with the "SafeHarbor" brand name on it.
Details
- Units affected
- About 580
- Recall date
- December 6, 2016
- Brand
- Atrium Windows and Doors Inc., of Welcome, N.C.
- Injuries reported
- None reported
ABC Supply, Absolute Installation, Builder's First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe's, and Lumberman's stores nationwide from March 2016 through September 2016 for between $350 and $750.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else