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Product recall · CPSCJune 5, 2019Worth checking
Apple Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit
The notice says to stop using it — see below for what to do.
What’s wrong
The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
Who to contact: Apple at 800-275-2273 anytime, or online at www.apple.com, click on Support and then click on Apple Three-Prong AC Wall Plug Adapter Recall Program at the bottom of the page.
The product
This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.
Details
- Units affected
- About 814,000 (in addition, about 81,000 were sold in Canada)
- Recall date
- June 5, 2019
- Brand
- Apple Inc., of Cupertino, Calif.
- Injuries reported
- None reported
- What has been reported
- Apple has received six reports from other countries of wall plug adapters breaking and consumers receiving shocks, including two reports of consumers who were medically evaluated and released without need for further medical treatment. No reports of incidents or injuries were reported by U.S. consum
Apple stores and other home electronics stores nationwide, and online at Apple.com from January 2003 through January 2015 for about $30.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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