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Home › Everything else › Anticimex SMART Connect Mini Devices
Product recall · CPSCDecember 31, 2020Serious
Anticimex SMART Connect Mini Devices
The notice says to stop using it — see below for what to do.
What’s wrong
The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.
Who to contact: Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.
The product
This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.
Details
- Units affected
- About 2,750
- Recall date
- December 31, 2020
- Brand
- Anticimex Inc., of Berkeley Heights, N.J.
- Injuries reported
- None reported
- What has been reported
- The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported.
The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else