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Product recall · CPSCFebruary 26, 2026Serious
Andersen Windows Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows
Check whether yours is affected, then follow the instructions below.
What’s wrong
The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
The Recall Registry rates this serious — Serious injuries are a stated risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.
Who to contact: Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.
The product
This recall involves window opening control devices sold individually as kits or as factory-installed accessories and applied to 100 Series casement windows that were manufactured prior to November 19, 2025. Consumers can contact Andersen Windows and share the Product ID number on the label on the upper right corner of the window to determine if the unit is included in the recall.
Details
- Units affected
- About 91,000 (In addition, about 180 were sold in Canada)
- Recall date
- February 26, 2026
- Made or distributed by
- Andersen Windows, Inc., of Bayport, Minnesota
- Injuries reported
- None reported
- What has been reported
- The firm has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported.
Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window).
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Andersen Windows Recalls Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows Due to Fall and Serious Injury Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else