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Home › Cleaning & chemicals › Amazon Portable Power Banks
Product recall · CPSCMarch 13, 2018Serious
Amazon Portable Power Banks
The notice says to stop using it — see below for what to do.
What’s wrong
The power bank's battery can overheat and ignite, posing fire and burn hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund. All known purchasers are being contacted directly by the firm.
Who to contact: Amazon toll-free at 855-215-5134 from 8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.
The product
This recall involves six versions of AmazonBasics' portable lithium-ion battery chargers/power banks: 16,100 mAh; 10,000 mAh; 5,600 mAh; 2,000 mAh with micro USB cable; 3,000 mAh and 3,000 mAh with USB micro cable. The rubberized or metallic power banks are black and rectangular. They measure about 3 inches long by 1.4 inch high by 0.9 inch wide. The power banks were sold with or without a USB charger cable and a carrying pouch. The AmazonBasics logo is printed on the front of the unit. Product ID number B00LRK8EVO, B00LRK8HJ8, B00LRK8I7O, B00LRK8IV0, B00LRK8JDC or B00ZQ4JQAA is printed on the back of the unit.
Details
- Units affected
- About 260,000
- Recall date
- March 13, 2018
- Brand
- Guoguang Electric Company Limited, of China
- Made or distributed by
- Amazon, of Seattle, Wash.
- Injuries reported
- Yes
- What has been reported
- Amazon has received 53 reports of the power banks overheating in the U.S., including one report of chemical burns due to contact with battery acid and four reports of property damage, including fire and smoke damage.
Amazon.com, Amazon Bookstores and Amazon Pop-Up Stores from December 2014 through July 2017 for between $9 and $40.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Amazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cleaning & chemicals