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Home › Cleaning & chemicals › Aiper Elite Pro Cordless Robotic Pool Vacuum…
Product recall · CPSCAugust 24, 2023Serious
Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners
The notice says to stop using it — see below for what to do.
What’s wrong
When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.
Who to contact: Aiper toll-free at 888-968-0666 from 9 a.m. to 9 p.m. ET Monday through Friday or email at recall@aiper.com or online at https://aiper.com/elite-pro-recall/ or online at https://aiper.com and click on the "Elite Pro Recall" banner at the bottom of the page for more information.
The product
This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the "Aiper" brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum.
Details
- Units affected
- About 22,000 (In addition, about 50 were sold in Canada and about four were sold in Mexico)
- Recall date
- August 24, 2023
- Brand
- Compurobot Technology Company, of China
- Made or distributed by
- Shenzhen Aiper Intelligent Co., Ltd., of China
- What has been reported
- The firm has received 17 reports of the recalled pool vacuums overheating including one report of a minor burn to a consumer's fingertip, which did not require medical treatment. No property damage has been reported.
GS100
Online at www.aiper.com, Amazon.com, www.cocktailpool.com, www.factorypure.com, www.myrobotdirect.com, www.wellbots.com and uspoolsite.com from January 2023 through May 2023 for between $600 and $800.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cleaning & chemicals