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Home › Everything else › Acorn Stairlifts Motorized Stair Lifts
Product recall · CPSCJuly 21, 2015Serious
Acorn Stairlifts Motorized Stair Lifts
Check whether yours is affected, then follow the instructions below.
What’s wrong
The stair lift's seat post can separate from the main seat support, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.
Who to contact: Acorn Stairlifts at (800) 361-2836 between 8 a.m. and 6 p.m. ET Monday through Friday or online at www.acornstairlifts.com and click on "Recall Information" for more information.
The product
This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120. The stair lifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down stairs. The following versions of the Acorn Superglide 120 are being recalled: Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled stair lifts were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. For all of the recalled stair lifts, the name "Acorn Superglide 120" and the serial numbers are located on a silver label on the stair lift's carriage body cover and on the underside of the steel footrest.
Details
- Units affected
- About 34,500
- Recall date
- July 21, 2015
- Brand
- Acorn Stairlifts Inc., of Orlando, Fla.
- Injuries reported
- None reported
- What has been reported
- Acorn received two reports of incidents of the seat post separating from the main seat support and resulted in deaths in the United Kingdom. There have been no reports of incidents or injuries in the United States.
Acorn Stairlifts and Acorn Stairlifts' authorized dealers nationwide from March 2007 to December 2011 for about $3,400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else