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Product recall · CPSCJune 9, 2016Serious
360 Electrical Surge Protectors Due to Shock and Fire Hazards
The notice says to stop using it — see below for what to do.
What’s wrong
The surge protectors can short circuit when non-grounded plugs are connected, posing a shock or fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement.
Who to contact: 360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com, hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.
The product
This recall involves three models of surge protectors, Idealist (360320), Idealist 2.4 (360321) and Agent (360322). The model number is located on the underside of the unit. The units have seven outlets, come in black or white and measure 14.5 inches long by 2.5 inches wide by 1.5 inches tall. "360electrical" is printed on the front of the units. Recalled surge protectors do not have a single check mark engraved on the underside of the unit, right next to the model number.
Details
- Units affected
- About 9,300 (in addition, about 1,000 were sold in Canada)
- Recall date
- June 9, 2016
- Brand
- 360 Electrical LLC, of Salt Lake City, Utah
- Injuries reported
- None reported
360electrical
B&H Photo stores nationwide and online at Amazon.com and bhphotovideo.com from July 2015 through February 2016 for between $33 and $40.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “360 Electrical Recalls Surge Protectors Due to Shock and Fire Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else